New York Times subscribers will soon get more personalized, faster self-service through a new customer service system developed and operated by Contact Solutions, a leading provider of cloud-based customer self-service solutions. The new system supports the New York Times Company’s initiatives to continually achieve high levels of customer satisfaction while carefully managing expenses in today’s increasingly competitive media industry.
To view Multimedia News Release, go to http://www.multivu.com/mnr/55736-frost-sullivan-New-York-Times-selects-contact-solutions
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