Cicero Inc., a global leader in customer experience management and desktop integration, announced that it has released Cicero XM Discovery 2.1, adding application performance to its existing award-winning desktop activity monitoring and reporting product. Using Cicero XM Discovery, companies can capture and monitor desktop activities and application performance data to ‘find and fix’ process bottlenecks and technical problems across the enterprise. As pioneers in the idea of efforts analytics, empowering agents to give every customer the best experience, Cicero will continue to spotlight their theme of “Find and Fix” solutions for the contact center with a series of partnered events with Frost & Sullivan.
To view Multimedia News Release, go to http://multivu.prnewswire.com/mnr/cicero/51035/
While the state of the economy and high unemployment are still top of mind for most Americans, it is the majority of the country’s young adults—not their parents—who are more optimistic and determined to improve their personal finances in 2011. The Chase Slate-U.S. News Consumer Monitor, released today by Chase Card Services, a division of JPMorgan Chase & Co. [NYSE: JPM], and U.S. News & World Report, found that young adults (ages 18-34) are most likely to want to save more and spend less money, pay down debts, and develop a budget in 2011 compared to others. In fact, while one in four Americans set a personal financial goal as their main New Year’s resolution, four in five Americans – including 98% of Americans aged 18-34 – indicated they will try to save more money and three in five will try to develop a budget in 2011.
To view Multimedia News Release, go to http://multivu.prnewswire.com/mnr/chase/47492/
The Johns Hopkins University Applied Physics Laboratory (APL), with help from The Boeing Company [NYSE: BA] and Iridium Communications Inc. [Nasdaq: IRDM], has successfully implemented a new space-based system to monitor Earth’s space environment. Known as the Active Magnetosphere and Planetary Electrodynamics Response Experiment (AMPERE), the system provides real-time magnetic field measurements using commercial satellites as part of a new observation network to forecast weather in space. This is the first step in developing a system that enables 24-hour tracking of Earth's response to supersonic blasts of plasma ejected from the sun at collection rates fast enough to one day enable forecasters to predict space weather effects.
To view Multimedia News Release, go to http://multivu.prnewswire.com/mnr/iridium/45153/
Fluke Corporation introduces five new infrared cameras with a broad range of powerful yet easy-to-use capabilities:
-IR Optiflex™ Focus System for fast, easy to take, sharply focused, accurate images.
-IR-Fusion® Technology blends digital and infrared images into a single image to precisely document problem areas.
-One-handed operation at only 1.63 pounds, balanced to sit perfectly in the hand.
-Built rugged to survive drops up to 6.5 feet.
-Multi-mode video recording to monitor processes over time and troubleshoot frame-by-frame.
-IR PhotoNotes™ annotation system to keep an exact record of equipment models, nameplates, etc.
-Electronic Compass saves precise location with the image.
-SmartView® professional IR analysis and reporting software for viewing, annotating and editing infrared images.
To view Multimedia News Release, go to http://www.multivu.com/mnr/54932-fluke-thermal-imagers-best-in-class-focus-and-world-renowned-ruggedness
Richardson, a leading global sales training and performance improvement firm, today announced the release of a new white paper, Using Verifiable Outcomes in the Sales Process to Change and Track Behavior. Verifiable outcomes are those few tangible indicators that give sales leaders insight into the accuracy and quality of their teams’ forecasts.
Today, sales leaders face increasing pressure to accurately forecast and produce results. Historically, sales leaders rely on “lagging indicators” to monitor critical sales metrics — putting sales leaders in the position of trying to drive results forward by looking in the rear-view mirror.
To view Multimedia News Release, go to http://www.multivu.com/mnr/54175-richardson-white-paper-team-forecasts-sales-training
http://amzn.to/AeIWAu- Amazon Best Buy (5 out of 5 stars, 412 reviews). Garmin Forerunner provides accurate heart rate monitoring and sits easily on your wrist and displays a ton of data so you can organize and get the most out of your exercise routines.
http://amzn.to/z0898T - Amazon Best Buy (4 out of 5 stars, 330 reviews). Garmin Forerunner with heart rate monitor where you can make the most of your training.
In a major advancement for green technology, the TCO Certified eco-label for electronics, together with display industry leader NEC, today announced the NEC MultiSync® EA222WMe computer monitor as the first to receive the TCO Certified Edge award for groundbreaking achievements in environmental design. The award is presented in recognition of NEC’s achievement in eliminating halogens, a proven hazard to human health and the environment.
To view Multimedia News Release, go to http://multivu.prnewswire.com/mnr/prne/tcodevelopment/44213/