Cicero Inc., a global leader in customer experience management and desktop integration, announced that it has released Cicero XM Discovery 2.1, adding application performance to its existing award-winning desktop activity monitoring and reporting product. Using Cicero XM Discovery, companies can capture and monitor desktop activities and application performance data to ‘find and fix’ process bottlenecks and technical problems across the enterprise. As pioneers in the idea of efforts analytics, empowering agents to give every customer the best experience, Cicero will continue to spotlight their theme of “Find and Fix” solutions for the contact center with a series of partnered events with Frost & Sullivan.
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U.S. insurance companies continue to face an uncertain future. Evolving regulatory requirements and a still-shaky economy coupled with more demanding consumers, combine to present a new set of challenges to insurers today. While weaker companies continue to shake out, remaining contenders must realize that survival and success will depend largely on their willingness to innovate.
Frost & Sullivan recently published a whitepaper, Using Mobile Solutions to Improve Insurance Sector Performance, which examines how mobile technology can help control cost, manage risk and create new revenue.
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In parallel with the new Mercedes-Benz Antos, FleetBoard is introducing new services for heavy short-radius distribution. The investment into telematics for touring coaches and vans is also proving more worthwhile than ever. Throughout Europe, FleetBoard is a market leader amongst providers of telematics solutions for trucks, vans and coaches of all brands, in all markets. FleetBoard has also gained many new customers in South Africa, Brazil and the Middle East. The company recently received the renowned Frost & Sullivan Award for growth and innovation.
To view Multimedia News Release, go to http://www.multivu.com/mnr/58041-fleetboard-introduces-new-services-for-heavy-short-radius-distribution
Based on its recent analysis of the Satellite Network Management market, Frost & Sullivan recognizes Spacenet Inc., a leading provider of broadband network solutions, with the 2011 North America Frost & Sullivan Award for New Product Innovation. The company is commended for developing the innovative Prysm Pro.
To view Multimedia News Release, go to http://multivu.prnewswire.com/mnr/spacenet/49003/
Based on its recent analysis of the radio frequency (RF) and electromagnetic compatibility (EMC) measurement technologies market, Frost & Sullivan recognizes EMSCAN with the 2010 Global Frost & Sullivan Award for Customer Value Enhancement of the Year.
EMSCAN’s innovative electromagnetic (EM) measurement technologies offer faster alternatives to existing solutions for pre-compliance antenna measurement and EM testing, more specifically for small size antennas that operate in the 300 megahertz (MHz) to 6 gigahertz (GHz) frequency range and printed circuit boards (PCBs) that radiate in the 50 kilohertz (kHz) to 4 GHz range. Both its products, the EMxpert and the RFxpert, use high-speed automatically switched high-density planar antenna array patented by EMSCAN.
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Based on thorough market analysis, Frost & Sullivan recognizes Toon Boom Animation Inc. with the 2011 Global Frost & Sullivan Award for Entrepreneurial Company of the Year. In a highly concentrated market, in which the top three companies hold nearly 67 percent of the market share, Toon Boom has shown remarkable entrepreneurial spirit, rapidly gaining a strong foothold through product innovation, marketing and the implementation of a well-rounded strategy.
To view Multimedia News Release, go to http://www.multivu.com/mnr/56394-toon-boom-2011-frost-sullivan-award-entrepreneurial-company-of-the-year
Based on its recent analysis of the enterprise digital rights management (EDRM) market, Frost & Sullivan recognizes Fasoo.com, Inc. with the 2011 Global Frost & Sullivan Award for Competitive Strategy Innovation of the Year. Fasoo.com (Fasoo) has successfully retained its leadership in the Asia-Pacific (APAC) markets and is seeing steady improvement in its global market position based on its unique technology, ongoing R&D improvements, comprehensive product capability and effective use of competitive intelligence.
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