Cornell University’s School of Hotel Administration and eCornell have launched new on-demand training in service excellence targeting front-line employees. The training consists of eight online lessons, all of which are available 24/7, and is complemented by a Workshop Guide to promote onsite, face-to-face discussion and application of the online lesson concepts. The training explores the foundations of service delivery and empowers employees through practical tools that can be applied to any situation involving internal or external customers.
Service Excellence On-Demand Training provides groups and organizations with a straightforward framework to increase effectiveness for all customer interactions. It provides employees with the skills needed to connect service excellence concepts to the execution of their daily duties, tasks, and responsibilities. Individuals who successfully complete all eight lessons will receive a recognition of their achievement from Cornell University’s School of Hotel Administration.
To view the multimedia release go to:
http://www.multivu.com/players/English/7975651-cornell-university-service-excellence-training/
Volvo Cars, the premium car maker, today unveiled two new concept cars that move the Swedish brand in an audacious new direction and mark the official launch of its global small car strategy.
Today’s newly-revealed 40 series concepts demonstrate for the first time how Volvo Cars plans to expand into the large and lucrative global market for premium small cars with a range of vehicles that combine bold exterior and interior design with industry-leading connectivity, electrification and autonomous drive technologies.
The new concept cars will be the first built around Volvo Cars’ new Compact Modular Architecture (CMA), which has been specially created for smaller cars and which has liberated the company’s designers and engineers to explore bold and daring new directions.
“Each member of our product family has its own distinct character, just like the members of a real family. CMA has helped us to capture something special, something youthful in our new concept cars. They have an energy, a disruptive and engaging urban character that makes them stand out amongst the crowd. This is the flavour of small Volvos to come,” said Thomas Ingenlath, Senior Vice President, Design, at Volvo Car Group.
To view the multimedia release go to:
http://www.multivu.com/players/uk/7837051-volvo-new-range-of-smaller-cars/
MSC Cruises — the Swiss-based world’s largest privately-owned cruise line and brand market leader in Europe, South America and South Africa — revealed the names and concepts for the two exclusive Cirque du Soleil at Sea shows that will be performed on board MSC Cruises’ new next-generation flagship, MSC Meraviglia. The long-term partnership between MSC Cruises and Cirque du Soleil will set new standards in live entertainment at sea. The world leader in artistic entertainment will create a total of eight original shows exclusively available on MSC Cruises’ Meraviglia generation ships, coming into service between June 4, 2017 – with MSC Meraviglia – and Fall 2020.
“We are committed to creating unique opportunities that elevate the guest experience to new heights and, for this, we work with innovative, world-class leaders in their sector. It was thus only natural that, when it comes to entertainment, we would look to partner with Cirque du Soleil,” said Gianni Onorato, Chief Executive Officer of MSC Cruises.
To view the multimedia release go to:
https://www.multivu.com/players/English/7807952-msc-cruises-cirque-du-soleil/
Callaway Golf Company (NYSE: ELY) today announced the establishment of an advanced, creative position for multiple Emmy and Grammy Award-winning actor, musician and avid golfer Justin Timberlake. A Callaway Staff Professional since 2008, Timberlake will lend his versatile talents as a Creative Director for the Callaway portfolio of Brands. Timberlake will engage in the development and execution of high-level concepts within Callaway’s marketing activities and offer wide-ranging consultation on the visual representation of the Brand. The multi-year agreement was announced by Jeff Colton, Sr. Vice President of Global Brand and Product, Callaway Golf.
To view Multimedia News Release, go to http://multivu.prnewswire.com/mnr/callawaygolf/40584/
The workbook addresses several concepts and starts with the prevention of relapse. The major part of the workbook is how to develop support systems for maintaining recovery that contribute to successful recovery. The text shows many elements that contribute to addiction. It goes into detail about the genetic aspects of addiction. There is also a segment of how executive functioning of the brain can get impaired with addiction that compromises judgment, impulse control, and the ability to organize. But these impairments can be temporary with practicing having good judgment and impulse control, since new neuropathways can develop with exercising these functions. The stages of recovery and change are reviewed as well as the twelve steps of Alcoholics Anonymous and Narcotics Anonymous. One chapter is dedicated to powerlessness and unmanageability. At the end of each chapter, there are references for the reader to consult that have been used for the content of the workbook chapters. Find out more at https://www.amazon.com/Successful-Recovery-Relapse-Prevention-McCausland-ebook/dp/B079648R6X Non-fiction, self-help
www.thespiritconnect for more videos, audio on Astrology, Palmistry, Numerology, Tarot.
Astrology is a group of systems, traditions, and beliefs in which knowledge of the apparent relative positions of celestial bodies and related details is held to be useful in understanding, interpreting, and organizing information about personality, human affairs, and other terrestrial matters. A practitioner of astrology is called an astrologer, or, rarely, an astrologist. Numerous traditions and applications employing astrological concepts have arisen since its earliest recorded beginnings in the 3rd millennium BC.[1][2] It has played a role in the shaping of culture, early astronomy, and other disciplines throughout history.
Astrology and astronomy were often indistinguishable before the modern era, with the desire for predictive and divinatory knowledge one of the primary motivating factors for astronomical observation. Astronomy began to diverge from astrology after a period of gradual separation from the Renaissance up until the 18th century. Eventually, astronomy distinguished itself as the scientific study of astronomical objects and phenomena without regard to the astrological speculation of these phenomena.
As your child grows, soon it is time to go beyond A for Apple and B for Ball! Check out this fun and educational picture book for young learners -- toddlers, preschoolers, kindergartners, early readers, and also for their young-at-heart parents and teachers! In this debut children's book, Vick Wadhwa, a scientist by background, shares sing-along alphabet rhymes that he lovingly wrote for his daughter to grow up with. The book is designed to strengthen children's vocabulary and comprehension, while supporting character development. The illustrated rhymes focus on positive as well as practical words and concepts that are explained in a simple, yet engaging manner. The rhymes have nuances that adults will relate to, and children will discover those deeper meanings as they grow. Ages 3 and up (Pre-K and up). A free song version of the rhymes (mp3 audio file) is available at www.wordsbright.com, along with free teaching tips for parents and teachers. Book available at Amazon.com, BN.com, Bookdepository.com, Booksamillion.com etc. Connect with the author at facebook.com/wadhwavick, or at linkedin.com/in/vickwadhwa1
The first International Forum "Future Energy: reducing CO2 emissions" has laid the foundations for the preparation of strategic content for EXPO-2017, the starting point of a broad international dialogue on its subject, "Future Energy".
The event was a platform for the development of research projects on the subject of the exhibition and its sub-topics: reducing greenhouse gas emissions, the introduction of energy-efficient technologies and the provision of universal access to sustainable energy.
To view the Multimedia News Release, go to http://www.multivu.com/players/English/7366351-future-energy-reducing-CO2-emissions/
