Vanderbilt Mortgage and Finance, Inc., a Berkshire Hathaway company, has implemented an internal customer satisfaction scoring system aimed at measuring the overall experience of its home loan origination process.
The internal customer satisfaction score that Vanderbilt has created is a metric calculated from surveyed responses by customers within two weeks of funding their loan. The customers are asked to give a score ranging from zero to 10 on how likely they are to recommend Vanderbilt Mortgage to family and friends based on their home loan origination experience.
“We want to be transparent about the feedback we receive from our customers,” said Eric Hamilton, president of Vanderbilt Mortgage and Finance, Inc. “Continuously listening to customers’ needs in order to improve is our top priority. This scored system gives us a structured way to measure how we are doing and determine in which areas we can do better. It’s important for us to meet and exceed our customers’ expectations.”
To view the multimedia release go to:
http://www.multivu.com/players/English/7716456-vanderbilt-mortgage-customer-survey/
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The holiday season is one filled with delicious food, festive parties and lots of memory making with friends, family and loved ones. It also means making a mad dash to find the perfect gifts for all the special people in your life. With so many people to shop for, finding the best fit for everyone can be a daunting task. Whether you’re shopping for family, coworkers, or your neighbor, finding something for everyone is easier than you think!
On Tuesday, December 5th, lifestyle expert, Evette Rios, will share tips and holiday gift ideas to please even the pickiest people on your list this season. Whether you’re unsure of what to gift, on a budget or short on time, Evette has you covered!
James Beard Award-winning Chef Shawn McClain dares guests to embrace their deepest desires and liberate their minds with a flurry of food, drinks and friends at Libertine Social, now open inside Mandalay Bay. The convivial gastropub celebrates New American bar food by the beloved chef, a duel-faceted cocktail program pioneered by Modern Mixologist Tony Abou-Ganim, and a compelling mix of social settings that encourage guests to play and have fun.
“Libertine Social is all about the food, the drinks and the party. We want this to be a playground for people to explore familiar dishes and cocktails with edgy and unexpected flavors in an energetic environment that invites them to share those moments with others,” said McClain. “When people come to Las Vegas, they want to have a good time, and experience the best food and drinks out there with their friends who know how to have fun, which is what Libertine Social is all about.”
To view the multimedia release go to:
http://www.multivu.com/players/English/7915751-libertine-social-at-mandalay-bay/
Letters From Home combines the emotional power of The Notebook with the stirring history and drama of Saving Private Ryan. Get caught up in the writing of Kristina McMorris and her atmospheric and passionate WWII novel of how love letters persevered, while deceptive romances and heart wrenching tragedies forced three female friends on a journey of transformation. Learn more about this book here, http://bit.ly/fYQdoR and its author here, http://www.kristinamcmorris.com Fiction
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Four friends are set to win a once-in-a-lifetime trip to space, in Land Rover’s Galactic Discovery competition, a ground-breaking online search for a group of aspiring astronauts to go on the ultimate adventure.
The incredible Virgin Galactic space flight prize was announced to audiences around the world through a film featuring a group of the world’s greatest-living adventurers and personalities, including Sir Richard Branson, Bear Grylls and Sir Ranulph Fiennes.
To view the Multimedia News Release, go to http://www.multivu.com/players/English/72762516-land-rover-space-competition/
Lord & Taylor unveiled its 75th annual holiday windows on November 13th, 2012 with performances along Fifth Avenue by Megan Hilty, star of NBC’s Smash, and the Young People’s Chorus of New York City.
This year’s holiday windows mark the 75th year of smiles, laughter, joy, and magic; celebrating the precious, worldwide tradition of spending holidays with those you love. Sharing the story of Santa Claus on his day off, traveling around the world to discover global holiday traditions, the windows are inspired by picturesque locations during the holidays and the customs celebrated among friends and family worldwide.
To view Multimedia News Release, go to http://www.multivu.com/mnr/58947-lord-and-taylor-75th-annual-holiday-windows-new-york-city-megan-hilty
Kohl’s Department Stores (NYSE: KSS) announced today that in celebration of life, survival, and a “Wish for a World with Less Breast Cancer and More Birthdays,” Kohl’s threw a “One Wish” Birthday Bash at the 2012 American Cancer Society Making Strides Against Breast Cancer® walk, May 5, 2012, on Milwaukee’s lakefront. Decorated with nearly 8,000 pink cake pops, balloons and giant birthday candles, the celebration represents the company’s greater commitment to the fight against breast cancer. More than 3,000 Kohl’s associates, friends and family took part in the walk.
To view Multimedia News Release, go to http://www.multivu.com/mnr/55012-kohl-s-one-wish-birthday-2012-making-strides-against-breast-cancer-walk
Kohl’s Corporation (NYSE:KSS) today gathered more than 1,100 associates, families and friends together at the American Cancer Society’s Making Strides Against Breast Cancer walk held in downtown Milwaukee. Associates from both the Menomonee Falls corporate headquarters and local Wisconsin and Illinois department stores laced up as part of Kohl’s three-year philanthropic partnership with the American Cancer Society. In addition to walking, Kohl’s associates and other participants formed a human pink ribbon to show their support for the fight against breast cancer.
To view Multimedia News Release, go to http://multivu.prnewswire.com/mnr/kohls/43596/
WhatsWhat.me (Beta) -- a safe, secure, “kids-only” social network for “tweens” ages 7-13 -- launches today using patent-pending facial recognition technology, moderation and kid-friendly features to teach kids positive online behavior, Internet safety and related life skills (www.whatswhat.me). Compliant with the Children’s Online Privacy Protection Act (COPPA), WhatsWhat.me (Beta) provides an age-appropriate, “no-bullying allowed” community that requires parental permission to join. WhatsWhat.me (Beta) members can create profiles, interact with friends, join groups, play games, earn points and win prizes, in a fun kids’ social network that focuses on building skills while fostering appropriate online behavior. For parents, WhatsWhat.me (Beta) offers its online Parent Resource Center providing expert advice, news, Internet safety tips and information on cybersafety for children (www.whatswhat.me/parents).
To view Multimedia News Release, go to http://multivu.prnewswire.com/mnr/whatswhat/48109/
