Cicero Inc., a global leader in customer experience management and desktop integration, announced that it has released Cicero XM Discovery 2.1, adding application performance to its existing award-winning desktop activity monitoring and reporting product. Using Cicero XM Discovery, companies can capture and monitor desktop activities and application performance data to ‘find and fix’ process bottlenecks and technical problems across the enterprise. As pioneers in the idea of efforts analytics, empowering agents to give every customer the best experience, Cicero will continue to spotlight their theme of “Find and Fix” solutions for the contact center with a series of partnered events with Frost & Sullivan.
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Telcordia, a global leader in the development of Mobile, Broadband and Enterprise communications software and services, announced today that it has been honored as the winner of the Aegis Graham Bell 2011 Award in the “Innovation in Telecom OSS/BSS” category for the company”s Telcordia® Converged Revenue Management solution. For the second consecutive year, Telcordia received this award for its work with the region's CSPs, enabling them to accelerate new customer and revenue growth in a highly competitive market.
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Lexmark and Perceptive Software secured a number of notable customer wins, two of which are highlighted by Managed Print Services (MPS) agreements, a rapidly growing enterprise services segment for Lexmark. Lexmark continues to drive results for its MPS customers in the form of infrastructure optimization, workflow solutions and proactive management of printer fleets and supplies, ultimately reducing costs.
Perceptive Software’s customer wins included two deployments of its award-winning ImageNow Enterprise Content Management (ECM) solution to automate business processes and drive efficiency in the education and utility sectors.
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Based on its recent analysis of the enterprise digital rights management (EDRM) market, Frost & Sullivan recognizes Fasoo.com, Inc. with the 2011 Global Frost & Sullivan Award for Competitive Strategy Innovation of the Year. Fasoo.com (Fasoo) has successfully retained its leadership in the Asia-Pacific (APAC) markets and is seeing steady improvement in its global market position based on its unique technology, ongoing R&D improvements, comprehensive product capability and effective use of competitive intelligence.
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Based on its recent analysis of the biometrics market, Frost & Sullivan recognizes M2SYS with the 2011 North American Frost & Sullivan Award for New Product Innovation for its unique Hybrid Biometric Platform™, - the first scalable, multi-modal biometrics system that supports fingerprint, finger vein, palm vein, and iris recognition from a single server.
The biometric recognition domain lacks enterprise-ready, customizable, device-independent systems that allow organizations of any size to avoid being limited to one biometric modality or a single biometric device. M2SYS takes a giant leap with its innovative solution that works reliably and with a high success rate for all users.
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Lexmark International, Inc. (NYSE: LXK) announced today that its enterprise-class Print Release solution can be hosted in the cloud via a Software as a Service (SaaS) model. The hosted deployment allows IT administrators to scale their Lexmark Print Release solution quickly without the need to invest in new IT infrastructure, all while enabling comprehensive mobile printing capabilities across the fleet.
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Frost & Sullivan honors KJAYA Medical with the Frost & Sullivan 2011 North American Technology Innovation Award in Web-based Medical Imaging Data Management for its innovative VoXcell® Imaging Suite. For the first time, medical facilities can manage all imaging workflow throughout the enterprise using robust industry-standard applications, leading-edge 3D processing, PET/CT analysis and more – all with on-demand anywhere, anytime Internet availability.
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Enterasys Networks, a Siemens Enterprise Communications Company, today announced its OneFabric Edge architecture, a purpose-built architecture for edge networking to support mobile application delivery. Built on the recently announced OneFabric architecture, OneFabric Edge unifies wired and wireless networks, enabling enterprises to predictably deliver high quality applications to mobile users at any scale, supporting “Bring Your Own Device” (BYOD) initiatives.
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Bringing high-quality color printing and workgroup reliability to a larger base of business customers, Lexmark International, Inc. (NYSE: LXK) today introduced the new robust, high-performing OfficeEdge Series of multifunction products (MFPs). These MFPs are built upon Lexmark’s new business inkjet platform and engineered with enterprise-caliber components to deliver the long-lasting, reliable performance of a laser with the color quality and affordability of an inkjet. A workhorse for small workgroups within the enterprise and small to medium-sized businesses (SMBs), Lexmark’s OfficeEdge Series includes two new models equipped with business-class features and laser-quality color printing at a 50 percent lower cost.
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Callaway Golf Company (NYSE: ELY) today announced the March 2nd worldwide availability of the all-new HEX Black Tour™ golf ball. The product of a multi-year Research & Development enterprise, Callaway’s HEX Black Tour features a host of new and proprietary technologies that differentiate this ultra-premium golf ball from every round, white, dimpled, 1.620-ounce ball in the game. The engineering advancements—including an innovative dual-core construction, an exceptionally durable cover material and revolutionary HEX Aerodynamics—combine to deliver a five-piece golf ball with better Spin Separation and all-around performance characteristics than any previous introduction from Callaway.
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Steelcase today launches a year-long celebration of its 100th anniversary, and its reinvention as a globally integrated enterprise, focused on the future of work. Known as the long-time leader of the office furniture industry, the company has thrived for a century not only because of its products and manufacturing strength, but because of its core commitment to people at work and its human-centered approach to innovation and design.
“From the start, our company has been about more than furniture,” said James Hackett, CEO of Steelcase Inc. “We have always focused on people and what people can do. Companies don’t survive for a century – ideas do. So as we turn 100 years old we want to take this opportunity to look out into the future and see all the things that make us optimistic. We see a future full of limitless possibilities.”
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