Vanderbilt Mortgage and Finance, Inc., a Berkshire Hathaway company, has implemented an internal customer satisfaction scoring system aimed at measuring the overall experience of its home loan origination process.
The internal customer satisfaction score that Vanderbilt has created is a metric calculated from surveyed responses by customers within two weeks of funding their loan. The customers are asked to give a score ranging from zero to 10 on how likely they are to recommend Vanderbilt Mortgage to family and friends based on their home loan origination experience.
“We want to be transparent about the feedback we receive from our customers,” said Eric Hamilton, president of Vanderbilt Mortgage and Finance, Inc. “Continuously listening to customers’ needs in order to improve is our top priority. This scored system gives us a structured way to measure how we are doing and determine in which areas we can do better. It’s important for us to meet and exceed our customers’ expectations.”
To view the multimedia release go to:
http://www.multivu.com/players/English/7716456-vanderbilt-mortgage-customer-survey/
Clayton, a Berkshire Hathaway company and one of the leading builders of manufactured, modular and site built homes, will feature architect Jeffrey Dungan’s Low Country floorplan from the Designer Series Tiny Homes collection on Saturday, May 6, at CenturyLink Center in Omaha, Neb. during Berkshire Hathaway’s Annual Shareholders Meeting.
This year Berkshire Hathaway shareholders will be invited to tour the Low Country, a Clayton tiny home design from the Designer Series. These small modular homes are built indoors at a Clayton home building facility in Addison, Ala. specifically fitted to build Clayton Tiny Homes. The facility is ISO 14001 registered for green building practices, and the tiny homes are built to the International Residential Code (IRC). This small modular home is designed for permanent living and exemplifies the growing trend toward smarter living spaces with luxury amenities and clever storage solutions.
To view the multimedia release go to:
https://www.multivu.com/players/English/8011653-clayton-tiny-homes-designer-series/
Clayton, a Berkshire Hathaway company and one of the leading builders of prefabricated and site-built homes, is announcing the launch of a new educational video series and several blog articles aimed at guiding new home buyers through the steps of home buying, construction, financing and homeownership.
‘The Journey Home’ series is part of an educational initiative intended to illustrate the process of preparing for and purchasing a Clayton Built® home. This seven-part series provides a detailed look at what home buyers can expect at every step — even providing tips on how to prepare before selecting a lender and obtaining a home mortgage. The final video in the series provides home buyers with a how-to guide about homeownership, including moving advice and home maintenance tips.
Travelers are not only enjoying modern conveniences in the new terminal B connector at Boston Logan International Airport, they’re discovering a shopping and dining destination like no other. AIRMALL® Boston, the developer of the retail concessions program, has fashioned a splendid array of shops and eateries in United Airlines’ new connector. From local legends to farm house originals, the colorful additions showcase the bounty of the region.
To view the Multimedia News Release, go to: http://www.multivu.com/mnr/7217051-airmall-retail-for-travelers-at-boston-logan-international-airport
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Levo League, the leading social network dedicated to helping Gen Y women build connections to elevate their careers, is adding Warren Buffett to its roster of mentors next week with an Office Hours session broadcast, LIVE from Berkshire Hathaway on Tuesday, May 7, at 11:00 a.m. PT / 2:00 p.m. ET.
Mr. Buffett is renowned as an advocate of women’s advancement in the workforce and stated in his recent article on Fortune, “Women are a major reason we will do so well.”
To view Multimedia News Release, go to http://www.multivu.com/mnr/61600-levo-league-live-office-hours-chat-with-warren-buffett
At this year’s annual Berkshire Hathaway Shareholders Meeting, Clayton Homes will introduce its newest line of innovative homes, The Lifestyle Collection, to homebuyers.
The Lifestyle Collection is comprised of four models, each with their own customizable amenities that were designed with certain demographics in mind: Connected, Active, Social and Reflective. Clayton Homes will showcase the Reflective home at Berkshire Hathaway’s annual meeting. A “Reflective” homeowner demands a home that focuses on the need to retreat, relax and reflect, while also featuring modern amenities and custom details. The home has an inventive layout that gives residents space for privacy as well as a luxury kitchen for gathering throughout the day.
To view the Multimedia News Release, go to http://www.multivu.com/players/English/7413931-clayton-homes-avoid-refund-regret/
Clayton, a Berkshire Hathaway company, recently completed a series of educational videos designed to guide consumers through the sometimes confusing process of purchasing a new home. The cartoon series takes consumers on a step-by-step journey beginning at ClaytonHomes.com and continues to guide potential new homebuyers through the homebuying process, concluding with the buyers selection of a lender in the financing stage. First-time homebuyers in particular may benefit from the video series which simplifies the stages of the homebuying process with helpful tips and step-by-step guidance.
To view the multimedia release go to:
http://www.multivu.com/players/English/7413931-clayton-homes-avoid-refund-regret/
Clayton, one of America’s largest homebuilders, will celebrate its 60th anniversary at this year’s annual Berkshire Hathaway shareholders meeting in Omaha, where it will highlight the company’s history and impressive growth, as well as feature The Patriot home on display.
Clayton has grown to become a large homebuilder in the U.S manufactured housing industry, providing families with affordable, quality homes since Jim Clayton sold his first home in 1956. Over the last 60 years, the company has remained true to its core values, including “taking care of the communities we live in.”
Clayton is aiding Hope for the Warriors®, a nonprofit organization that provides services for wounded war veterans and their families. For every Patriot home sold, the company is donating $100 to Hope For The Warriors®. Through this donation program, the company has given tens of thousands of dollars to Hope for the Warriors®, and that number continues to grow.
To view the multimedia release go to:
http://www.multivu.com/players/English/7716453-clayton-60th-anniversary/
Clayton, one of America’s largest homebuilders, today announced it has acquired Gallatin, Tenn.-based Goodall Homes, a builder of new single-family homes, townhomes and condominiums since 1990. Goodall is the second site-built housing company to become part of Maryville-based Clayton, a subsidiary of Warren Buffett’s Berkshire Hathaway. Clayton acquired Atlanta-area builder Chafin Communities last fall.
Clayton, through its site-building group, Clayton Properties, entered the site-built housing market to expand its portfolio of housing options to homebuyers. The acquisition of Goodall Homes includes approximately 3,600 lots and 180 homes under construction in a five-county area in Middle Tennessee. Goodall Homes closed 436 homes last year.
“Adding great builders like Goodall to our team is exciting,” stated Clayton home building group President, Keith Holdbrooks. “As we continue to grow and expand into the site-built market, it is important to partner with teams that share our culture of providing an excellent customer experience.”
To view the multimedia release go to:
http://www.multivu.com/players/English/7716454-clayton-acquires-goodall-homes/
Vanderbilt Mortgage and Finance, Inc., a Berkshire Hathaway company, has given two modular homes to Blazing Hope Ranch, a nonprofit organization in Dayton, Tenn. that aids victims of human trafficking.
Vanderbilt Mortgage donated two four-bedroom/two-bathroom modular homes to Blazing Hope Ranch. The homes will be used to house survivors and live-in mentors while they go through the organization’s program.
To view the multimedia release go to:
http://www.multivu.com/players/English/77164510-vanderbilt-mortgage-donates-to-blazing-hope-ranch/
